Frequently Asked Questions

In our online store www.mimusa.mx you will find all the information about our products. It is very easy and quick to make your purchase. You can also check prices and availability of products, as well as the benefits of each one and its ingredients.

Yes, the shipping cost for the USA is $500 MXN, approximately $25 USD, with no minimum purchase amount.

The delivery time for orders is 2 to 4 business days, once it has been collected by the courier company depending on the geographical area, orders placed and credited after 12:00 PM are collected the next current business day.

We offer different payment options: Bank Transfer (SPEI), Deposit at Oxxo, Credit/Debit Card, Paypal

OxxoPay payment slips and SPEI transfers will only be valid for 48 hours. If payment is not made, the order will be canceled and the selected items will return to the store. ***IMPORTANT*** DO NOT PAY IF THE PAYMENT SUBMITTED HAS EXPIRED. YOU MUST REPLACE YOUR ORDER WITH A NEW SUBMITTAL.

Yes, you can defer your purchase directly with a credit card as long as your order meets the minimum amount to defer in the corresponding terms *Minimum purchase amount $ 300 MXN (3 MSI) $ 600 MXN (6 MSI) $ 900 MXN (9 MSI) $1200 MXN (12 MSI) *This only applies to credit cards, not debit or departmental cards.

We offer up to 12 monthly payments with PayPal for purchases over $1,200 MXN. You must select the payment term before completing your order. Additionally, for a limited time, if you pay with PayPal and choose to pay cash instead of monthly payments, you can select an additional 5% discount on your purchase. The monthly payments option is not available for PayPal Express, as this option charges your account directly without selecting the payment terms. **To apply the discount, you must select it before completing your order, otherwise it will not be applied.

If you want to view the price in dollars, you can change the exchange rate at the top left of the page. The charge will be automatically made at your local currency exchange rate upon completion of your order, regardless of whether or not the display is changed.

No, when a product is marked OUT OF STOCK, it means we don't have it in stock at the moment and you won't be able to add it to your cart.

We do not have any physical stores or outlets. You can place your order and receive it anywhere in Mexico and the USA at www.mimusa.mx.

Domestic shipping is $185 MXN. Shipping to anywhere in Mexico is free if you spend more than $900 MXN. Shipping to the U.S. is approximately $25 MXN, with no minimum purchase.

No, in order to make any shipment, your payment must be previously credited; cash on delivery is not accepted.

The concentration of the growth active ingredient is higher in the eyelash extender, and in the serum, in addition to nourishing, it allows you to style unruly eyelashes and eyebrows for a uniform appearance. You can use them simultaneously without any problem, during the day and at night. You can also apply it before your Mimusa mascara to reinforce the growth active ingredient.

You can use it simultaneously without any problem during the day and night ;) To improve the result, we recommend that once you apply it you wait a few minutes (5-10 min) before applying any additional product such as mascara so that the active ingredients can work properly.

We are waiting for the restocking of our SOLD OUT products, we will inform you very soon as we have the date of receipt in warehouse so you can place your order.

That's right, all of our products are cruelty-free.

The time may vary from person to person, in order to see the results in a period of 3 to 4 weeks, applying the product continuously.

Yes, you can combine the use of the products for a better result by first applying the extender and letting it sit for 5 to 10 minutes while the active ingredients penetrate the eyelashes and then applying the MIMUSA mascara.